Helpful Shipping Information is available here.

Unless noted, most products ship within 24 hours. Some products do take longer. See individual product page details for more information.

Important Shipping Information

FIRST, FOUR VERY IMPORTANT REMINDERS TO OUR CUSTOMERS

1.) You must verify your shipping address.

Contact us immediately if you have made a mistake.

Only a fraction of our customers have PayPal accounts but for those of you who do, please update your profile before placing an order.

2.) Please provide a physical street address.

UPS Ground does not accept P.O. Boxes.

3.) You must provide a valid e-mail address so we can communicate about your order.

If you do not provide us with valid contact information, we have no choice but to delay or cancel your order.

4.) Please don't forget to unblock your spam blockers so we can communicate about your order.

FAST AND RELIABLE ORDERING

• You do NOT need to join PayPal or any organization
• You will NOT need to create a password to order from us
• There are NO FEES.
• WE NEVER SEE YOUR BILLING INFORMATION - We never see your credit card number

Your billing information is kept completely private. We are only provided with your shipping address and contact information. Your credit card and payment information are never seen.

SHIPPING SPEED AND DESTINATIONS

All orders are shipped as quickly as possible, usually within 24 hours (except the grow lights and stands - see specific shopping pages). Grow Stands & Lamps

• Use a current and valid e-mail address.
• Use a current and valid shipping address - no P. O. Boxes.
• P.O. Box for billing purpose is fine. Not for shipping address.
• Leave a current and valid phone number (always optional.)
• We ship UPS Ground to 48 contiguous states only.
• You can not cancel your order once it is on the UPS truck.

IF YOU USED A CURRENT EMAIL ADDRESS, you'll be notified for delays beyond 2-3 days.

If you don't receive tracking information in 48 hours, feel free to contact us at the following e-mail address: teatime@birds-n-garden.com

DELIVERY SPEED

Delivery speed is up to UPS Ground, usually in 1-3 business days.
During the holidays, 1-4 days is expected. No guarantees can be given so order early!

TRACKING AND SCHEDULED DELIVERY DATES

You will receive package tracking information and a scheduled delivery date.
We can not predict beforehand the date of delivery.

ORDER CONFIRMATIONS

SHIPPING AND HANDLING FEES

My products are originally priced quite low due to added shipping costs for delivery. All too often, my shipping charges do not cover the high UPS costs, the costs of boxes and packing material and the time involved preparing the orders.

SHIPPING TO AN ALTERNATIVE ADDRESS

If you happen to be a PayPal user, your profile address will automatically show up as the shipping address. You can easily change this by entering an alternative address. If you forget or miss the spot, e-mail us as soon as you finish the order. We try to allow at least one hour before processing your order.

View Your
Shopping Cart.
Review or change quantity

HOME | Platform Bird Feeders | Window Bird Feeders | Thistle Bird Feeders | Squirrel Proof Feeders | Suet Bird Feeders | Hummingbird Feeders

All right reserved. BIRDS-N-GARDEN.COM -- Selling wild bird feeders online since 2002.

Thank you for shopping our favorite wild bird feeders!